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Answers to frequently asked questions

Every day, our technical and legal experts answer many questions about product certification, regulations and criteria for specific products or installations. You can find the most frequently asked questions below.

If you have any other question, please do not hesitate to contact our experts. They will assist you with your certification at no cost and generally within 24 hours.

That depends on your product. There are CE guidelines and directives for a large number of product groups. If your product does not fall within the scope of one of these guidelines or directives, your product may not bear the CE-marking.

Even if your product does not fall within the scope of CE certification, the product must always comply with the specific product safety requirements. These depend on the type of product.

Would you like to know whether your product needs to bear the CE-marking, or which other product safety requirements apply? Then contact us. We would be happy to assist.

Product certification entails a number of steps.

Does my product need to comply with CE certification?
You first need to ascertain whether your product needs to comply with a CE guideline and/or directive. Question one tells you how to do this.
Determining the essential safety requirements for your product
The essential criteria that apply to the product are determined based on the established guidelines and/or directives. In most cases, standards are used to demonstrate that the product complies with safety requirements.
Testing and/or inspection
The product is tested or inspected based on the standards and/or other requirements.
Preparing the technical documentation
The technical documentation contains information that shows the product meets the applicable criteria. The content of the technical documentation is set out in the guidelines and directives and is thus dependent on the product.
Drawing up the declaration of compliance
If you can demonstrate by means of the technical documentation that the product complies with the guidelines and/or directives, you can draw up and sign the declaration of compliance. The CE-marking may now be used.

In some cases, it is very obvious which guidelines apply to the product. In other cases, it requires research. This entails reading multiple guidelines to decide which best applies to the product. We would be happy to do this for you.

Once it has been established which guidelines apply, the essential requirements for your product can be determined. The standards can be established based on this. Note that these are not freely available.

That depends whether you are offering the product to the market as an importer or under your own name.

The importer must ensure the manufacturer has fulfilled its obligations. That means the importer is responsible for ensuring the product complies with European product safety requirements.

To demonstrate that the product complies, the importer must ensure the technical documentation is complete and correct. In addition, the importer’s name, registered trade name or trademark, as well as the postal address where the importer can be reached, must be shown on the product.

If you offer the product to the market under your own name, you are regarded as the manufacturer. In that case, you may, with permission, use the manufacturer’s documentation. You can only use this documentation if you are sure it is correct, this is your own responsibility. If you use the manufacturer’s documentation, the declaration must be in your own name.

If you use the manufacturer’s certification, the product may no longer be modified.
If you wish to be certain the documentation supplied by the manufacturer is complete and correct, we would be happy to check the documentation for you. You thus fulfill your obligations in full.

That depends on many factors. For example, specific tests that need to be carried out, whether or not by an accredited lab, the complexity of the product, whether the product can be shipped, whether the product already includes certified components, etc. We can provide a specific cost estimate in the form of a quote.

On average, certification takes six to eight weeks for a single product. This depends on the test results, whether the product still needs to be modified, and how quickly the technical documentation can be supplied. If it is urgent, we can fast-track the process, depending on the product.

There are no hallmarks that apply globally. If you wish to offer your product to the market worldwide, we can prepare a customized strategy. It is important that we start with the markings with the most stringent criteria.

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